Privacy policy

This privacy policy providea an explanation of the way in which we collect and use personal data. This privacy policy applies to all personal data that we process in regard to you when you contact us.

Who we are
We are Tulipbicycletour.com. Van Speykstraat 1, 2161VH, Lisse. When we use ‘Tulipbicycletour’in this privacy policy, it is the same as Tulipbicycletour.com.
Tulipbicycletour processes and analyzes data with the aim of responding as well as possible to your needs as a customer. Tulipbicycletour is responsible for collecting and using your personal information as described in this privacy policy. Tulipbicycletour values its role and reputation as a reliable business partner and guarantees your privacy rights as a customer (or supplier). For questions, comments or complaints regarding the processing of your data, please contact us at contact@tulipbicycletour.com.

The type of personal information that we process
Personal data are all data that can be directly or indirectly related to you. We may collect and process the following categories of personal information:

  • Name and other identifiable information.
    For example, we can record your name, title, gender and date of birth.
  • Your contact details and details about your personal account or registration.
    Your contact details may include your address, location, telephone number and email address. If you register for a specific service or create a personal account, we can also record your login details and other information that you enter in the account or registration form.
  • Our communication with you.
    If you send us an email or message through social media, we will record your communication with us. When you call us, we record your questions or complaints in our database.
  • Information that you share with us.
    You can choose to share information with us, for example if you respond to social media or fill in a customer survey.

Cookies and similar technologies
If you use our website, we only use functional cookies.

How we collect your data?
Tulipbicycletour can obtain your personal data in a number of ways, for example when you complete a form, communicate with us through social media or register for our newsletter. Depending on your social networking settings, we may also receive information from the provider of your social network.

The purpose for which we use your data
The main purposes for which we use your personal information are:

  • To provide services to you.
    To simplify the use of our online services for you, we may analyze the data collected by you from your use of our digital media.
  • To communicate with you.
    We use your contact information to communicate with you, answer your questions or handle your complaints.
  • For statistical research.
    We use automatic tools to carry out statistical research regarding general trends of the use of our services, website and social media and the behaviour of the preferences of our customers and users. Through statistical research we can develop better services. In addition, we can improve the design and content of our website.
    In carrying out our research we can combine and analyze the different types of data. We only use aggregated data and do not use names, email addresses or other directly identifiable information. We will not use sensitive data for this statistical investigation without your consent.
  • For direct marketing purposes.
    We may use your personal information to send you newsletters or other marketing messages. We can use different channels for our marketing messages, such as email and social media. You can revoke your permission to send marketing messages or make an objection at any time. For this, follow the instructions in the relevant marketing message or contact us at contact@tulipbicycletour.com.

Disclosure and sharing of date with third parties
We may disclose or share your personal information with third parties for the following purposes:

  • For the support or services that we offer.
    We use third parties, such as social network providers and marketing agencies, to provide our services. All these third parties are required to adequately protect your personal information and to process it only in accordance with our instructions.
  • Third party websites.
    Our website contains links to third party websites. If you follow these links, you will leave our website. This privacy policy does not apply to third party websites. Tulipbicycletour accepts no liability for the use of your personal data by these third parties. Your use of these websites is at your own risk. See the privacy policy of these third parties (if available) on how they handle your personal information.

Security and preservation
Tulipbicycletour takes the necessary technical and organizational measures to protect your personal data against loss or unlawful use. Your personal data will be kept for as long as necessary for the purposes described in this Privacy Policy or to the extent necessary to comply with laws and regulations and to resolve disputes.

Child privacy
Tulipbicycletour strives not to collect information about children aged 16 or younger, or to create interest segments that are specifically designed to target children. If you are concerned about the privacy of your child in connection to our services, or if you believe that your child has entered personally identifiable information on our website, you can contact us at contact@tulipbicycletour.com.

How is this privacy policy kept
This privacy policy is effective per 1 October 2019. This privacy policy is constantly subject to review. We inform you about changes by publishing the revised policy on Tulipbicycletour, after which it will take effect immediately.